Exploring the correlation between employee desensitization and workplace accidents
A dangerous phenomenon can arise in industries where workers are regularly exposed to hazardous and traumatic events. Desensitization, a natural coping mechanism, can do much more than cause mental distress. As individuals become less emotionally responsive to danger, their judgement can deteriorate and may increase their risk of workplace accidents.
Why employees become desensitized
Employees may face high-stress, emotionally charged circumstances and repeated exposure to negative events at work. Over time, they may experience desensitization, a psychological coping mechanism that can lead to a gradual numbing toward their roles. Desensitization can negatively impact job performance and overall well-being and can inadvertently increase the risk of workplace accidents.
How workplace accidents can manifest
Employee desensitization can affect overall well-being and may inadvertently lead to workplace accidents. Here’s how it may contribute to the increased risk.
Emotional distress
Burnout is prevalent in the health care industry and may contribute to desensitization. Constant exposure to stressful demands, sensitive medical information and other pressures can lead to compassion fatigue and other mental health issues. Tired employees may not be as attentive to their surroundings, resulting in accidents like trips and falls.
Reduced attention to detail
Desensitized personnel may become less attentive to compliance with ethical standards and coding guidelines, increasing the likelihood of errors and accidents. This decreased awareness can prompt them to overlook safety protocols, assuming accidents won’t happen to them. For instance, a construction worker might skip wearing a hard hat because it’s inconvenient and because they’ve done the job countless times without getting hurt.
Failure to report hazards
Desensitized employees might overlook minor safety issues, resulting in unresolved hazards that could grow into more severe problems. What might be a small spill on the floor can cause an accident to others.
What can companies do?
Targeting the problem at its core is critical to mitigating the possibility of increased workplace accidents. Here are some strategies companies can use to address employee disengagement.
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Know the signs
The sooner you spot the signs, the better positioned you are to address them. Here are some signs to watch out for:
- Decreased productivity and performance
- Low morale
- Lack of initiative
- Disregard for company policies
- Little interest in learning
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Perform regular safety training
Company leaders should implement frequent safety training classes to reinforce safety protocols. Instead of passive learning, use interactive strategies, such as simulations, to keep employees engaged.
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Create a comfortable culture
According to the Canadian Medical Association Journal, many violent incidents in emergency departments are never reported, and staff are becoming numb to it. Fostering an environment where employees feel seen and heard can reduce the risk of desensitization.
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Encourage regular breaks
At the end of the day, workers are human beings who need sufficient rest. Leaders should encourage breaks and proper workload management so workers can enjoy a healthy work-life balance. This can help personnel stay alert and motivated in their jobs.
Prioritize employee welfare
Understanding the correlation between desensitization and workplace accidents can lead to a safer environment, fewer injuries and a fulfilling workplace for everyone. As long as company leaders prioritize employee welfare, they can combat the negative effects of desensitization.
