Leading Ottawa safety firm that custom builds its own courses is going from strength to strength
The following article is written in association with YOW Canada.
YOW Canada blazed into the safety industry in 2001 and established a strong national f
ootprint with two flagship programs: Workplace Hazardous Materials Information System (WHMIS) and Transportation of Dangerous Goods (TDG).
Since then, it has become one of the industry’s leaders by adding in-demand programs, including:
- fall protection
- H2S awareness
- lockout/tagout awareness
- confined space awareness
- office ergonomics
- workplace violence and harassment
“With over 20 years of industry experience, we proudly offer fully trackable, user-friendly training courses and outstanding customer support,” YOW states.
The firm’s success is grounded in designing and creating all of its courses. Its dedicated team of professionals ensures the most accurate information is included, and it places a premium on client feedback.
Customer input is highly valued and enables YOW to streamline its training programs and administration tools, and it’s an ongoing process as part of the firm’s drive to build on its offerings.
The firm explains, “We are continually looking for ways to optimize our operations in every single area of the business to better meet our customers’ needs.”
YOW also has the capability to deliver courses online, which offers clients flexibility and convenience, making it the preferred means of delivery for many learners. There is no need for trainees to travel to traditional classrooms as the courses can be completed on the worksite or at home, benefiting not only them but also employers who don’t need to arrange classrooms. Upon completion, a digital certificate is generated.
Plus, the firm’s seamless training tools enable clients to easily monitor their employees’ progress through access to a course administration site. They are able to view and change information, such as:
- trainee’s status (certified, in-progress, etc.)
- trainee’s certification date
- view and print trainee’s certificates
- quiz question answers
- trainee’s expiration or retraining date
- register new trainees instantly
- assign trainees to groups based on job function, location, etc.
- send notification emails and reminders to multiple trainees
- instantly re-register expired trainees
As part of upgrading its courses, YOW now offers customization for its online courses, whether clients are looking to add an organization’s logo or branding colours to slides, or even certificates, or add specific content they feel is necessary.
“We ensure all courses and training materials are always up-to-date and that customers are advised of relevant regulatory changes affecting their employee training,” adds YOW.
The firm’s policies support a greener and healthier environment, along with a commitment to sustaining a healthier planet. Almost all communications are conducted either electronically or by telephone, thereby drastically reducing reliance on paper. The firm also meets the general training requirements in Canada as set out by the federal and provincial governments, apart from certain exceptions.
Another fundamental part of YOW’s success is its dedication to providing a high level of customer service and support. It’s this comprehensive outlook that has seen the firm become the proud recipient of many COS awards, including most recently the 2024 Readers’ Choice.
“Our focus on quality training and effective program delivery, coupled with a commitment to customer service, has distinguished YOW Canada as a premier educational provider,” states YOW. “This service, in addition to excellent customer support and competitive pricing, makes us stand out against the rest.”
