Why reporting is key to reducing workplace in Canadian hospitals
Health care workers face many challenges on the job. Keeping patients healthy and comfortable is just one part of health care. The risk of violence is another common but overlooked aspect of this essential work. In Canada, 82% of aides report being victims of violence or aggression. From verbal threats to physical harm, violence is a significant concern in health care settings.
Incident reporting in Canadian healthcare is essential for addressing these risks. Healthcare facilities must understand potential violence and how to report it. These steps will help create safer environments for workers and patients.
Growing concerns around violence in health care
Healthcare workers manage patients experiencing stressful or uncomfortable situations. Nurses are especially exposed to these incidents. Reports show 90% experiencing verbal client abuse and 46% exposed to physical assault over 11 times.
Healthcare teams may feel conflicted about reporting incidents. For example, aggression is a common symptom in patients with Alzheimer’s or dementia. No matter the source, regular exposure to violence can negatively impact healthcare workers.
The importance of incident reporting
Incident reporting is a key part of any risk management strategy. It provides your team with a formal way to document safety breach incidents. A clear documentation record lets organizations analyze their data to prevent future incidents.
Reporting incidents ensures workers have records of the risks of their work environment. Healthcare organizations can use data around times, patients and incident types to identify patterns or areas of concern. Facilities can then add extra staff during high-risk periods or provide training to help.
Incident reports also keep organizations compliant with health and safety regulations. In Canada, organizations must report serious incidents and injuries to protect workers. These regulations ensure facilities operate at necessary safety standards.
Risk management and prevention
Incident reports are one part of effective risk management plans. Your organization needs clear risk management plans that handle incident investigation, reporting and protection. When an incident occurs, staff should know how to respond to and report it. The organization should then follow response protocols to improve response and protection in the future.
Response protocols can include:
- Reviewing security measures
- Updating training
- Improving staff communication
- Adjusting staffing needs
Healthcare workers need to know incidents will be addressed. Knowing an organization is working to protect employees helps with motivation. Developing a culture of openness and safety is critical for improving incident reporting. Let your team know how to report these instances and what to expect during the reporting process.
Additionally, healthcare organizations should offer support resources for employees affected by workplace violence. When facilities put workers first, it creates a safer space for everyone.
Invest in safety with incident reporting
Healthcare facilities can take a proactive approach to reducing violent situations. Incident reporting plays a central role in addressing these risks. Documenting risks and investing in risk management plans lets employees know they’re valued at work. Effective reporting and risk management let health care facilities create safer environments for patients and staff.
